Welcome to Glaventa LLC! These Terms and Conditions (“Terms”) govern your use of the website https://glaventa.com/ (“Site”), operated by Glaventa LLC. By accessing or using our Site, you agree to be bound by these Terms, our Privacy Policy, and our Shipping and Return policies. Please read them carefully. If you do not agree with any part of these Terms, you must not use our Site.

1. About Glaventa LLC Glaventa LLC is a Sole Proprietorship based in New York, US. We specialize in offering high-quality jewelry sets.

2. Products and Services Glaventa LLC offers a curated selection of jewelry sets. All products displayed on the Site are subject to availability. We strive to display product images and descriptions as accurately as possible, but colors and details may vary slightly depending on your device’s display. All prices are listed in US Dollars.

3. Order Acceptance and Pricing Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an email confirming the order has been processed for shipping. While we try to ensure all prices displayed on our Site are accurate, errors may occur. If we discover an error in the price of any products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled.

4. Payment Methods We accept payments through the following methods:

  • Afterpay
  • Klarna By placing an order, you confirm that the payment method used is yours or that you have been authorized by the owner to use it. All payment transactions are processed securely.

5. Shipping Policy

  • Order Processing: We process orders within 1-2 business days, Monday through Friday, excluding holidays. Orders placed after 12 PM EST on Friday, or on a holiday, will begin processing on the next business day.
  • Domestic Shipping Only: We currently ship only within the United States. We do not offer international shipping.
  • Shipping Rates & Times: We offer Standard Shipping (3-7 business days) at no cost ($0) for all orders.
  • Free Shipping: All orders qualify for free standard shipping within the US.
  • Delivery Estimates: Shipping times are estimates and commence from the date of shipping, rather than the date of order. Delivery times may vary depending on the destination and unforeseen circumstances.

6. Return & Refund Policy We want you to be completely satisfied with your purchase from Glaventa LLC.

  • Return Window: You may return eligible items within 30 days from the date of delivery.
  • Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • How to Initiate a Return: To start a return, please contact our customer service at support@glaventa.com or call us at +16467558167 during business hours (Monday-Friday 9AM-5PM EST). Please provide your order number and the reason for the return.
  • Return Shipping: Glaventa LLC will provide a prepaid return shipping label for eligible returns. You will not be responsible for return shipping costs.
  • Restocking Fee: We do not charge any restocking fees for returns.
  • Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.
  • Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.

7. Intellectual Property All content published and made available on our Site, including but not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site, is the property of Glaventa LLC and its creators. You may not use, reproduce, modify, distribute, or display any content from this Site without our prior written consent.

8. User Conduct As a user of our Site, you agree not to:

  • Use our Site for any illegal or unauthorized purpose.
  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • Transmit any worms or viruses or any code of a destructive nature.
  • Attempt to gain unauthorized access to any portion or feature of the Site.

9. Disclaimer of Warranties Our Site and all products and services delivered to you through the Site are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

10. Limitation of Liability To the maximum extent permitted by applicable law, in no event shall Glaventa LLC, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

11. Indemnification You agree to indemnify, defend, and hold harmless Glaventa LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

12. Governing Law and Dispute Resolution These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New York, United States. Any disputes arising from or relating to the use of the Site or these Terms will be subject to the exclusive jurisdiction of the courts of New York, US.

13. Changes to Terms We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes to these Terms constitutes acceptance of those changes.

14. Contact Information Questions about the Terms and Conditions should be sent to us at support@glaventa.com or by phone at +16467558167. Glaventa LLC 21 W 46th St 705 New York, NY 10036, US